Pub of the Season & Year selection criteria

QUALITY OF REAL ALE/CIDER/PERRY

• Noticeable improvement in the range or quality of the real ale and/or real cider/perry.

• Making a significant contribution to promote real ale and/or real cider/perry to the public.

• Selling real ale and/or real cider/perry at a consistently high standard over a period of time.

STYLE, DÉCOR, FURNISHING AND CLEANLINESS

• The pub/club should provide a comfortable, pleasant and safe environment throughout.

• The pub/club and glasses should be clean. Toilets should be hygienic and clean with hot water, suitable hand drying facilities etc.

• Are the décor and furnishing appropriate to the style of pub/club? Do they suit what it is setting out to be and is the décor in good order?

SERVICE, WELCOME AND OFFERING

• Service should be welcoming, friendly, polite and also prompt whenever possible. If the pub/club is busy, a friendly acknowledgement of your presence is desirable.

• You should be treated like a valued customer and made to feel at ease.

• Staff should be knowledgeable about and enthusiastically promote real ales (and cider and perry if applicable),

• Staff should know how to pick up and hold a customer’s glass.

• Do you feel welcome to have a drink without having a meal?

• Where possible, products from local producers should be included.

• The pub/club should be welcoming to all and avoid causing offence to any sections of society. This includes websites and other aspects of social media.

• Within its limitations, does the pub/club offer other products/services which may enhance a visit: good quality soft drinks, food, Wi-Fi etc.?

ALIGNMENT WITH CAMRA PRINCIPLES

• Prices and opening hours should be clearly displayed.

• You should get a full measure or a top up without asking. Does the pub/club use oversized glasses?

• Is real ale (cider and perry where applicable) promoted in a positive way?

• Real ale, cider or perry should not be sold using misleading dispense methods.

• Real ales should not be served through tight sparklers unless brewed to be dispensed in that way.